All Susurro’s goods are handmade in small series, so please note that some variations in patterns and handmade details will occur and this is part of the personality of the goods. By no means should it be considered a flaw. If you wish us to send you detailed pictures of the exact product you are buying, please contact us by email.
All ready to ship goods are shipped with in 5 business days. Made to order pieces take approximately 3 - 4 weeks to be made and ship.
If you are aged under 18, please get your parent’s / guardian's permission before making any purchases on our web store.
Please note that international recipients are responsible for all duties and taxes upon delivery.
We accept returns and exchanges. Please contact us in 14 days after receiving your purchase and send it back to us in 21 days after receiving it. All goods have to be unused and in the same condition as received. Custom orders are non-returnable.
Questions about shipping, please contact us by email.
Interested in a custom order, please contact us by email.
Interested in goods that are out of stock, please contact us by email.
Thank you so much for choosing to support handmade <3!