Terms & Shipping

Susurro’s pieces are handmade in small series or are unique, so please note that some variations will occur and this is part of the personality of the goods. By no means should it be considered a flaw. If you wish me to send you detailed pictures of the exact piece you are buying, please contact by email.

All ready to ship pieces are shipped with in 5 business days. Made to order pieces take approximately 1-2 weeks to be made and ship.

If you are aged under 18, please your parent's / guardians permission before making any purchases on susrro's web store.

Please note that international recipients are responsible for all duties and taxes upon delivery.

Susurro Studio accepts returns and exchanges. Please contact me in 14 days after receiving your purchase and send it back to us in 21 days after receiving it. All goods have to be in the same condition as received. Custom orders are non-returnable.

Questions about shipping, please contact by email.

Interested in a custom order, please contact by email.

Interested in pieces that are out of stock, please contact by email.

 

Thank you so much for choosing to support handmade <3!